Approximately 350,000 Ring doorbells sold in the North American markets are subject to a safety recall issued yesterday. Specifically, improperly installed 2nd-generation Ring doorbells can catch fire, causing property damage and potential burn hazards. This is a fairly unusual recall, however—and one that doesn’t require consumers to return their devices.
As long as the Ring doorbells were installed using the screws provided with the devices themselves, they’re fine. The issue is that quite a few homeowners substituted their own screws for the ones included in the package—and longer screws may reach places inside the Ring device that they shouldn’t, causing a short-circuit that can lead to overheating or fire.
Ring reports to the US Consumer Product Safety Commission that it has received 85 incident reports involving use of improper screws, with 23 cases of ignition involving minor property damage and eight cases of minor personal burns.
The specific model subject to the safety notice is model number 5UM5E5, and consumers can check to see if their Ring doorbell is included by entering its serial number here—but given the nature of the safety issue, the model itself isn’t really important. The issue is that the screws enter the body of the device itself—and using the wrong screw length or design to penetrate the chassis of any electronic device can cause short-circuiting and fire.